Delivery methods and costs

Shipping within Germany is free of charge with DPD Classic from €80 or €3.95. Alternatively, we ship with DHL GoGreen for €2.95 from €80 or for €5.95

Shipping within the EU is with DPD Classic or UPS Standard. The costs are €8.95 and €11.95 respectively.

Shipping to Norway, the UK and Switzerland is with UPS Standard. The costs are €19.95. Customs duties may apply.

Shipping to Cyprus and the offshore islands of Spain is with UPS Standard. The costs are €49.95.

Shipping outside the EU is with UPS Express Saver. The cost is €34.95 or more for a few countries.

Taxes and customs duties

All non-EU deliveries are delivered duty unpaid (DDU).

Customs and import duties may be levied once the parcel reaches your country. These fees must be paid by the recipient (i.e. you) of the parcel.

Unfortunately, Allike has no control over these fees and cannot tell you what the cost might be, as customs regulations and import duties vary widely. It might be a good idea to check with your local customs office for current fees before ordering so that you are not surprised by fees you were not expecting.

The customer must take full responsibility for any parcels returned to us due to unpaid customs fees. Postage, return shipping costs, customs fees and handling fees may be deducted from the refund. This will be done in accordance with our T&Cs

Shipping restrictions

Shipping restrictions may occur at any time for various countries. If we are aware of them in good time, we will endeavor to prepare for them as best we can.

There is currently no delivery to:

  • Russia
  • Belarus
  • Ukraine

Track order

Once your order has been shipped, you will receive a tracking code and a link via email.

You can also track the status of your order on your account page.

Customer service information

Our customer service is available from Monday to Friday from 9 am to 5.30 pm CET

You can reach us by email or phone

Phone: +49 40 67 38 17 80