Provider:
YES ORIGINAL POLAND Sp. z o.o.
ul. Franciszkańska 3, lok. 35, 00-233 Warsaw, Poland
E-mail: info@allikestore.com · Phone: +48 459 569 103
(the "Provider" or "we")
(1) These General Terms and Conditions, in the version valid at the time of the order, apply exclusively to the business relationship between the Provider and the customer via the online shop www.allikestore.com.
Deviating conditions of the customer are hereby contradicted.
(2) The offer is directed exclusively at consumers. A consumer is any natural person who enters into a legal transaction for purposes that are predominantly outside their trade, business or profession.
(3) Contracts are concluded exclusively by means of distance communication via our online shop.
(1) The presentation of products in the online shop does not constitute a legally binding offer but an invitation to order.
(2) The customer may select products from our assortment and collect them via the "add to cart" button. By clicking the "order with obligation to pay" button, the customer makes a binding offer to purchase the goods in the shopping cart.
(3) Before submitting the order, the customer may change the data entered at any time and identify and correct input errors. The order can only be submitted if the customer has accepted these GTC.
(4) The Provider then sends the customer an automatic confirmation of receipt by e-mail listing the order again. This automatic confirmation of receipt merely documents that the order has been received and does not constitute acceptance of the offer.
The contract is concluded once we declare acceptance by a separate order confirmation e-mail, send the customer an invoice for the goods ordered, or execute the order within 5 days of receipt (shipping confirmation). Whichever event occurs first is decisive. The customer receives a contract confirmation in text form in any case.
If the customer has received neither a declaration of acceptance, invoice or shipping notification nor the goods within 5 days, they are no longer bound by their order. Any payments already made will be refunded without undue delay.
(5) The subject of delivery are the goods offered by us and ordered by the customer. Unless expressly stated otherwise in the respective offer, images and prices refer to the article offered, not to any accessories or decoration shown.
(6) If, through no fault of our own, we are unable to deliver the ordered goods because our supplier fails to fulfil its contractual obligations towards us, we are entitled to withdraw from the contract. This right of withdrawal exists only if we have concluded a congruent covering transaction and are not otherwise responsible for the non-delivery. We will inform the customer without undue delay and refund any consideration already paid without undue delay.
(7) Order processing and contact generally take place by e-mail. The customer must ensure that the e-mail address provided is correct and that receipt of e-mails is not prevented by filter settings.
(1) All prices are final prices and include statutory VAT. They are exclusive of shipping costs.
(2) Shipping costs are a flat rate of €5.00. For orders of €120.00 or more, we ship free of charge. Shipping costs are shown separately before the order is submitted and are borne by the customer unless free shipping has been agreed.
(1) We deliver exclusively within Germany. Shipping is carried out by DHL.
(2) We dispatch within 1–2 business days; delivery then usually takes 2–4 business days.
(1) The customer may pay using the payment methods offered during the order process (incl. PayPal, Visa, Mastercard, Apple Pay, Google Pay).
(2) The purchase price is due upon conclusion of the contract. With the payment methods offered, payment or its authorisation takes place directly during the order process; the account is debited at the latest when the goods are dispatched.
(3) If the customer is in default of payment, the statutory provisions apply.
(4) The customer is only entitled to set-off if their counterclaims have been recognised by us or legally established. The customer may exercise a right of retention only insofar as the counterclaim is based on the same contractual relationship.
(5) Where a payment service provider (e.g. PayPal) is selected, its terms of use and privacy notices apply in addition and are referred to during the order process. Insofar as we assign our payment claim to the payment service provider, the customer can only pay that provider with debt-discharging effect. We remain responsible for general customer enquiries (e.g. goods, delivery time, shipment), returns, complaints, withdrawal declarations and credit notes in this case as well.
The delivered goods remain our property until the purchase price has been paid in full.
The risk of accidental loss and accidental deterioration of the goods passes to the customer only upon handover of the goods. If the customer is in default of acceptance or delivery is delayed for other reasons for which the customer is responsible, we are entitled to demand compensation for the resulting damage including additional expenses (e.g. storage and transport costs).
Consumers have a statutory right of withdrawal of 14 days. Details are set out in our Right of Withdrawal notice, which is provided to the customer separately in text form.
(1) The statutory provisions on liability for defects apply.
(2) A quality or durability guarantee (Sec. 443 BGB) exists only insofar as it has been expressly offered and agreed by us. Any manufacturer's warranties remain unaffected.
(3) Complaints and warranty claims may be submitted using the contact details stated in § 1 and in the legal notice.
(1) Claims of the customer for damages are excluded. Excluded from this are claims for damages arising from injury to life, limb or health or from the breach of essential contractual obligations (cardinal obligations), as well as liability for other damages based on an intentional or grossly negligent breach of duty by the Provider, its legal representatives or vicarious agents. Essential contractual obligations are those whose fulfilment is necessary to achieve the purpose of the contract and on whose compliance the customer may regularly rely. In the event of a breach of essential contractual obligations, the Provider is liable in cases of simple negligence only for the foreseeable damage typical for the contract, unless the claims arise from injury to life, limb or health.
(2) The limitations in paragraph 1 also apply in favour of the legal representatives and vicarious agents of the Provider and accordingly to claims for reimbursement of expenses.
(3) The provisions of the German Product Liability Act remain unaffected. Liability in the event of the assumption of a guarantee and in the event of fraudulent concealment of a defect also remains unaffected.
(1) We store the contract text (order data and the GTC valid at the time of the order) and send it to the customer together with the order confirmation in text form. Registered customers can additionally view their orders in their customer account. The current version of these GTC can be accessed and printed at any time on this page.
(2) The contract languages are German and English. The German version of these GTC prevails.
We are neither willing nor obliged to participate in dispute resolution proceedings before a consumer arbitration board.
(1) Promotional vouchers can only be redeemed within the stated promotional period and only once per order; combining several vouchers is excluded unless expressly stated otherwise.
(2) The voucher value is not paid out in cash and does not bear interest. Any remaining balance expires upon redemption unless the promotional terms provide otherwise.
(3) If a withdrawal causes the minimum order value required for the promotion to be undercut, the voucher benefit no longer applies; the refund is reduced accordingly. The same applies to free shipping from an order value of €120.00.
(4) The voucher is not transferable and cannot be applied retroactively to an order already completed.
(5) The statutory right of withdrawal remains unaffected by these provisions.
(1) The contract is governed by the law of the Federal Republic of Germany, excluding the UN Convention on Contracts for the International Sale of Goods. With respect to consumers, this choice of law applies only insofar as the consumer is not thereby deprived of the protection afforded by mandatory provisions of the law of the state of their habitual residence.
(2) The possible invalidity of individual provisions of these GTC does not affect the validity of the remaining provisions.
(3) The contents of our websites are largely protected by copyright. Copying, distributing and storing this content is not permitted without the consent of the respective rights holder; caching in the course of visiting our pages is excepted.
Status: 10 August 2026 · Version 3.0
All prices include statutory VAT, plus shipping costs.
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